Privacy policy

Privacy Policy

At ArtisanFootball, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how your data is collected, used, stored, and safeguarded when you visit our website or place an order.

By using our website, you agree to the terms described below.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information

Collected when you place an order, register an account, or contact customer support:

  • Name

  • Email address

  • Shipping address

  • Phone number

  • Payment-related information (encrypted and not stored by us)

1.2 Automatically Collected Information

Collected through cookies or browser technology:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Time spent on the website

  • Referral sources

This helps us improve website performance and user experience.

2. How We Use Your Information

We use the collected data for:

  • Processing and delivering your orders

  • Providing order updates and tracking information

  • Improving website functionality and customer experience

  • Fraud prevention and security checks

  • Customer support and communication

  • Marketing emails (only with your consent)

We do not sell or share your personal information with unrelated third parties.

3. Payment Security

All payment transactions are encrypted and processed securely through trusted third-party payment providers.
ArtisanFootball does not store your full payment details or credit card numbers.

4. Cookies & Tracking Technologies

Cookies are used to:

  • Maintain your shopping cart

  • Save your language and currency preferences

  • Improve website loading speed

  • Provide personalized recommendations

  • Analyze site traffic for performance improvements

You can disable cookies in your browser settings, but some features may not function properly.

5. Sharing Information with Third Parties

We may share certain information with trusted partners only for operational purposes:

  • Logistics & delivery companies

  • Payment service providers

  • Fraud/security detection tools

  • Customer review platforms (optional)

These partners are required to protect your information and cannot use it for unrelated purposes.

6. Data Retention

We store your information only as long as necessary for:

  • Providing services

  • Legal compliance

  • Accounting and fraud-prevention requirements

You may request deletion of your data at any time (where legally permitted).

7. Marketing Communications

With your consent, we may send updates such as:

  • Order notifications

  • New arrivals

  • Promotions & offers

  • Football-related product announcements

You may unsubscribe at any time using the link in the email.

8. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Update or correct information

  • Request deletion of your data

  • Opt-out of marketing messages

  • Request data portability

Contact our support team if you wish to exercise these rights.

9. Protection of Your Information

We implement strict technical and organizational security measures to protect your data, including:

  • Encrypted transmission (HTTPS)

  • Secure payment gateways

  • Access-control and monitoring

  • Regular system updates

10. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes take effect immediately upon posting on this page.

12. Contact Us

If you have questions regarding this Privacy Policy or data security, please contact us through our Contact Us page. Our support team is ready to assist you.